Shipping Policy

SHIPPING POLICY - KOREA COSMETICS

 

1. Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options. Delivery times are estimates and commence from the date of shipping, rather than the date of order.

•        Standard Shipping: 3-7 business days.

•        Expedited Shipping: 2-3 business days (if available).

3. International Shipping

At this time, we primarily ship within the United States. For international inquiries, please contact our support team. If international shipping is offered, your order may be subject to import duties and taxes, which are incurred once a shipment reaches your destination country. VANGUARD NOVA LLC is not responsible for these charges.

4. How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

5. Missing or Lost Packages

If you haven't received your order within the estimated delivery time, please contact us at support@koreacosmetics.com with your name and order number, and we will look into it for you.

6. Contact Us

If you have any further questions, please don't hesitate to contact us at:

•        Email: support@koreacosmetics.com

•        Phone: +1 (505) 353-7425

Customer Care

We're here for you! If you have any questions about our products or your order, our dedicated team is ready to help.

Email: support@koreacosmetics.com

Hours: Mon - Fri | 9:00 AM - 5:00 PM (GMT)

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